Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by Manakshya Pulses Pvt. Ltd. under the brand name “After Four”.
Throughout the website, the terms “we”, “us” and “our” refer to Manakshya Pulses Pvt. Ltd. and/or After Four, as applicable.
By visiting www.afterfour.in, browsing our website, or purchasing products from us, you agree to these Terms of Service, together with our Privacy Policy, Shipping Policy and Return & Refund Policy.
Please read these Terms carefully before using our website or placing an order.
1. ELIGIBILITY AND WEBSITE USE
By using this website and placing an order, you represent that you are legally capable of entering into a binding contract under applicable law.
You agree not to use our website, products or services for any unlawful, fraudulent or unauthorised purpose.
You must not attempt to interfere with the security, functionality or proper operation of the website.
2. PRODUCTS
We make reasonable efforts to display and describe our products accurately.
Product packaging, appearance, colours and other visual details displayed on a screen may vary slightly from the physical product.
Product information, ingredients, nutritional information, allergens, net quantity, storage instructions, best-before information and other mandatory declarations should be read from the applicable product packaging before consumption.
Products are subject to availability.
We reserve the right to discontinue or modify products or product variants from time to time.
3. FOOD ALLERGIES AND PRODUCT INFORMATION
Customers are responsible for reviewing the ingredient and allergen information provided on the product packaging before consumption.
If you have a food allergy, intolerance, dietary restriction or other concern regarding a product or ingredient, please review the product information carefully and contact us before consumption if further clarification is required.
Do not consume a product if its packaging is damaged, tampered with, compromised, or if you otherwise have reason to believe that the product may be unsafe.
4. PRICING
Product prices displayed on the website are in Indian Rupees (INR) unless stated otherwise.
Applicable taxes are included or calculated as indicated during checkout.
Shipping charges, where applicable, will be displayed during checkout before the order is completed.
We make reasonable efforts to ensure that pricing and product information is accurate. If an obvious pricing or listing error affects an order, we may contact you before fulfilment to resolve the issue in accordance with applicable law.
5. ORDERS
Placing an order through the website constitutes an offer to purchase the selected products.
An order is subject to successful payment, product availability and acceptance by us.
We may decline or cancel an order where reasonably necessary, including in cases of product unavailability, suspected fraud, payment issues, incorrect pricing or information, delivery restrictions, or other operational reasons.
Where we cancel a prepaid order, the applicable amount paid for the cancelled products will be refunded.
6. PAYMENTS
Payments are processed through payment service providers made available at checkout.
By submitting payment information, you represent that you are authorised to use the selected payment method.
We do not control processing times imposed by banks, card networks, UPI providers or other payment service providers.
7. SHIPPING AND DELIVERY
Orders are delivered to serviceable locations in accordance with our Shipping Policy.
Customers are responsible for providing complete and accurate delivery and contact information.
Delivery estimates are indicative and may be affected by courier operations and circumstances beyond our reasonable control.
Please refer to our Shipping Policy for further information.
8. RETURNS, REFUNDS AND CANCELLATIONS
Returns, refunds, replacements and cancellations are governed by our Return & Refund Policy and applicable law.
Because our products are packaged food products, opened or consumed products cannot ordinarily be returned merely due to personal taste, flavour preference or change of mind.
This does not affect remedies available where a product is damaged, defective, incorrect, unsafe, not as represented, or otherwise eligible for a remedy under applicable law.
9. PROMOTIONS AND DISCOUNTS
Promotional offers, discount codes, bundles and other offers may be subject to separate terms, validity periods, minimum order requirements and availability.
Unless expressly stated otherwise, promotional offers cannot necessarily be combined.
We reserve the right to withdraw or modify promotional offers, subject to applicable law.
10. INTELLECTUAL PROPERTY
The content of this website, including the After Four name, branding, logos, packaging artwork, graphics, photographs, text and other materials, is owned by or licensed to Manakshya Pulses Pvt. Ltd., as applicable.
Such content may not be copied, reproduced, distributed or commercially exploited without appropriate permission, except as permitted by law.
11. THIRD-PARTY SERVICES
Certain features of our website may rely on third-party service providers, including payment gateways, logistics providers and technology platforms.
Their services may also be governed by their respective terms and policies.
12. WEBSITE AVAILABILITY
We aim to keep our website and ordering services available and accurate, but we do not guarantee uninterrupted or error-free operation.
The website may occasionally be unavailable due to maintenance, technical issues, updates or circumstances outside our reasonable control.
13. LIMITATION OF LIABILITY
To the extent permitted by applicable law, Manakshya Pulses Pvt. Ltd. will not be responsible for indirect or consequential losses arising solely from circumstances beyond our reasonable control.
Nothing in these Terms excludes, restricts or overrides any right, remedy, guarantee or liability that cannot lawfully be excluded under applicable Indian law.
14. PRIVACY
Personal information collected through the website is handled in accordance with our Privacy Policy.
15. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time to reflect changes to our business, website, products, services or applicable requirements.
The version published on this website at the relevant time will apply to your use of the website and orders, subject to applicable law.
16. GOVERNING LAW
These Terms are governed by the laws of India.
Any dispute will be subject to the jurisdiction of the competent courts in Raipur, Chhattisgarh, subject to any rights and remedies available to consumers under applicable law.
17. CONTACT INFORMATION
For questions regarding these Terms or your order, please contact:
Manakshya Pulses Pvt. Ltd.
Near Jeet Cold Storage,
Gondwara, Ring Road No. 2,
Bhanpuri, Raipur,
Chhattisgarh – 492001, India
Email: hello@afterfour.in
Phone: +91 93032 60000
Website: afterfour.in
FSSAI Lic. No.: 10516016000063